Extensive Online Documentation
Find out more about Online Documentation and why it could be beneficial to have a comprehensive documentation available all of the time.
Even though the web hosting service provided by the different companies is virtually the same, every provider has their own platform with its own modifications and ways to perform certain procedures. In such a case, an elaborate knowledge base would be incredibly useful both for persons with no experience and for technically practiced users who will at some point learn how given tasks are executed, but will waste precious time in the meantime. The aim of such a knowledge base is to help make the hosting service quick and easy to use, saving users a lot of time and energy. The end result is more content customers, as they can quickly find the information they desire, and substantially less work for the support engineers, because typically the vast majority of the inquiries and issues that clients have got are already described in the knowledge base. If the articles are expertly written and encompass more things, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the exhaustive online help documentation that we’ve prepared for you. The articles themselves feature generic info about our hosting services, how-to guides about the different functions that you can access, together with troubleshooting guidelines that can help you fix common issues that you could face. The topics that we have covered encompass practically everything, from easy things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the whole article collection is accessible through the all-encompassing Help section.
