Installation and Troubleshooting

What does the Installation & Troubleshooting package feature? Which services in particular could VPS and dedicated server users take advantage of?

One of the common reasons to get a server of your own is that you will have complete control over the software environment and you can install anything you would like. This will enable you to run applications that require particular software in order to be present on the server, which is not possible with a shared web hosting server in which you could install software just within the account, but not on a root level. If you're not very experienced with this type of matters, however, you could experience difficulties as managing a hosting server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins can easily deal with a variety of tasks that should be done or can resolve a variety of problems that you could experience.

Installation and Troubleshooting in Dedicated Web Hosting

You can add the upgrade to any one of the dedicated web hosting that we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your server is prepared, you'll be able to order the upgrade during the hosting server signup procedure, or if you need something to be performed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our admins on your server, so if you face any problems to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in case you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.